Returns & Exchanges
We want you to celebrate your individuality in every piece you purchase; if your order isn't a perfect fit, you can return or exchange items within 30 days of delivery. Please ensure all merchandise remains in its original, unworn condition with all designer tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items securely in their original packaging, ensuring the Haus of Gaga aesthetic remains protected during transit.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Processing and Refund
Once our team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing